About us

Twenty years.
One method.
One partner.

Made to Sell was born in Florence in 2005 with a precise idea: performance is built on people. Since then we have worked with national and international brands to measure, develop and transfer performance.

Made to Sell consultants in a meeting
Our story

Founded in 2005 with a focus on commercial performance, Made to Sell has spent twenty years building a proprietary method that integrates Assessment, Client Experience Analysis and Empowerment.

Today we are a team of consultants, researchers and digital designers working with international brands across Retail, Luxury, Automotive, Hospitality and Pharma. Our operating offices are in Florence (HQ) and Milan, but we work in 40+ countries.

What sets us apart: our specialisation (we are not generalists), the statistical validation behind our tools, and a digital platform — SellingExperience.com — that makes the method accessible and trackable.

+20Years
+300Clients
+2.000Projects
40+Countries
Milestones

Twenty years of milestones.

Founded

Made to Sell is born in Florence as a consulting company on commercial performance.

2005

First Sales Guide

The first tailored Sales Guide is born: a brand's distinctive way of selling codified into method.

2008

SellingStyle.eu

The first B2B cloud platform for Retail and Corporate.

2009

Mystery Prospect launched

Mystery Prospect debuts: a quantitative, structured analysis of the sell-out process.

2011

SPSS validation

Statistical validation of the first psychometric tests on a specialist normative sample.

2013

Content Library

The Retail & Corporate Content Library is born: sector-vertical digital learning paths.

2016

Customer Interview launched

Customer Interview debuts: the voice of the customer captured in a structured way after purchase.

2017

SellingExperience.com

The second cloud platform: every module under a single integrated architecture.

2018

Gamification & Challenge

Team engagement with challenges, leaderboards and configurable rewards on the platform.

2021

Check Visit launched

Real-time management and monitoring of non-conformities, supporting the people who run audits.

2023

KCI Capacity Indicator

Standardisation of the Key Capacity Indicator: potential and behaviour in a single index.

2025

EXI Excellence Indicator

The Excellence Indicator becomes a standard, adopted across the whole client network.

2026

On going

The evolution doesn't stop: new tools, new indicators, continuous R&D in service of performance.

2027
Values

Five principles.
One approach.

Specialist

We don't offer generalist services. Every tool is built on a market vertical and validated on your context.

Data-driven

Everything we do can be measured. KPI, KCI, EXI — our indicators are public, replicable, comparable.

Transfer

Training that doesn't transfer to behaviour is wasted training. We measure transfer at every step.

Partner

Our clients are partners. We build multi-year programmes. Growth is shared.

Made in Italy

From Florence to the world. Our DNA is Italian — design, care for detail, relationships built to last — projected onto an international commercial network.

Become
a partner.

Write to us to explore a multi-year growth path together.